Effortless Luxury, Inspired by Brazil
Frequently Asked Questions (FAQ)
1. What is Brazilise?
Brazilise is a family-owned e-commerce business offering timeless, high-quality clothing curated from talented Brazilian designers. Our mission is to provide unique, yet affordable Women’s Fashion – Mini Dresses, Maxi Styles & Boutique Looks that stands the test of time.
2. Where do your designs come from?
Our collections are crafted in collaboration with independent, small designers in Brazil, prioritizing high-quality craftsmanship and unique designs.
3. Is your clothing sustainable?
We partner with small designers who prioritize ethical practices and sustainable craftsmanship, ensuring quality production with a positive impact.
4. How can I place an order?
You can place an order directly on our website or through our Instagram page @shopbrazilise. Simply browse our collection, select your items, and proceed to checkout.
5. What payment methods do you accept?
We accept major credit cards (Visa, MasterCard, American Express) and secure payment methods such as Google Pay.
6. How long does shipping take?
Orders are shipped within 24-48 hours of purchase. Delivery times may vary based on your location. Standard delivery typically takes 5-7 business days. Expedited shipping options are available at checkout.
7. Do you offer returns or exchanges?
Yes, we offer hassle-free returns and exchanges within seven days of receiving your purchase. Items must be unworn, with tags intact, and in their original condition. Visit our Returns page for more details.
8. How do I contact customer support?
For any questions or concerns, please email us at info@brazilise.com, use the contact form on our website, or send a direct message to our Instagram page @shopbrazilise.
9. How do I care for my Brazilise clothing?
Each item comes with care instructions. For the best longevity, please follow the washing and care guidelines on the product label.
10. Do you have a loyalty program or promotions?
Yes, we periodically offer promotions and rewards for our loyal customers. Sign up for our newsletter to stay updated. Send us a direct message on Instagram to receive a personalized discount coupon.
11. Can I track my order?
Absolutely! After placing your order, you’ll receive a confirmation email with tracking details once your order has shipped.